Terms of service
Terms of Service
Welcome to Sangrahya. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.
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1. Account Terms
- You must provide accurate, complete, and up-to-date information when creating an account or placing an order.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- You agree to notify us immediately of any unauthorized use of your account.
- We reserve the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent activities.
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2. Pricing and Payment
- All prices listed on Sangrahya are in Indian Rupees (INR) unless otherwise specified.
- Prices are subject to change without prior notice.
- Payment must be completed before your order is processed.
- We accept payment methods displayed at checkout.
- In case of pricing errors, technical issues, or suspected fraudulent transactions, we reserve the right to cancel or refuse any order and issue a refund where applicable.
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3. Product Descriptions
We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However, slight variations in color, size, packaging, or appearance may occur due to photography, screen settings, or manufacturer updates.
We reserve the right to correct any errors, inaccuracies, or omissions and to update product information without prior notice.
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4. Order Acceptance
Placing an order on Sangrahya does not guarantee acceptance.
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to:
- Product unavailability
- Pricing or listing errors
- Suspected fraud
- Violation of these Terms
If your payment has already been processed, an eligible refund will be issued to the original payment method.
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5. Shipping and Delivery
- Orders are generally processed within [BUSINESS DAYS].
- Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.
- Shipping charges, if applicable, will be displayed during checkout.
- Risk of loss and ownership of products passes to you upon successful delivery.
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6. Returns and Refunds
Returns and refunds are subject to our Return & Refund Policy.
Generally:
- Return requests must be made within the eligible return period.
- Returned items must be unused and in their original condition unless otherwise stated.
- Approved refunds will be processed through the original payment method within the applicable processing period.
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7. Prohibited Uses
You agree not to:
- Use the website for any unlawful purpose.
- Attempt unauthorized access to our systems or servers.
- Upload viruses, malware, or malicious software.
- Copy, reproduce, or exploit website content without permission.
- Interfere with the website's functionality or security.
- Engage in fraudulent or abusive activities.
Violation of these terms may result in suspension or permanent termination of your access.
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8. Limitation of Liability
To the fullest extent permitted by applicable law, Sangrahya, its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website or products.
Our total liability for any claim shall not exceed the amount paid by you for the specific order giving rise to such claim, except where liability cannot be limited under applicable law.
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9. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in [CITY, STATE, INDIA].
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10. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will become effective immediately upon posting on this page. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.
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11. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Store Name: Sangrahya
Email: sangrahya@gmail.com