Shipping policy
Shipping Policy
Thank you for shopping with Sangrahya. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how we process and ship your orders.
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1. Order Processing Time
- All orders are processed within 2 DAYS after your order is confirmed and payment is successfully received.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During peak seasons, sales, or holidays, processing times may be slightly longer.
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2. Shipping Methods
We partner with trusted courier and logistics providers to ensure safe and reliable delivery of your orders.
The shipping method will be selected based on:
- Delivery location
- Product availability
- Courier service availability
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3. Delivery Timeframes
Estimated delivery time after dispatch:
- Standard Delivery: 10 BUSINESS DAYS
- Remote or rural locations may require additional delivery time.
Please note that delivery times are estimates and are not guaranteed.
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4. Shipping Costs
Shipping charges are calculated based on your delivery location and order details.
Shipping Cost: SHIPPING COST AS PER DELIVERY ADDRESS
Any applicable shipping charges will be displayed during checkout before you complete your purchase.
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5. Order Tracking
Once your order has been shipped, you will receive:
- A shipping confirmation email or SMS (where applicable)
- A tracking number
- A tracking link to monitor your shipment's progress
If you do not receive your tracking details within the expected timeframe, please contact us at sangrahya@gmail.com.
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6. Delivery Issues and Delays
While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including:
- Weather conditions
- Natural disasters
- Public holidays
- Courier delays
- Incorrect or incomplete shipping addresses
- Government restrictions or unforeseen events
If your order is significantly delayed or appears lost, please contact us, and we will work with the courier partner to resolve the issue as quickly as possible.
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7. International Shipping
[If Applicable]
We currently [DO / DO NOT] offer international shipping.
If international shipping is available:
- Delivery times vary depending on the destination country.
- Customs duties, import taxes, and other applicable charges are the responsibility of the customer unless otherwise stated.
- International orders may be subject to customs inspections, which can affect delivery times.
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8. Incorrect Shipping Information
Please ensure that your shipping address, phone number, and other delivery details are accurate before placing your order.
Sangrahya is not responsible for delays or failed deliveries resulting from incorrect or incomplete customer information.
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9. Contact Us
If you have any questions regarding shipping or your order, please contact us:
Store Name: Sangrahya
Email: sangrahya@gmail.com
We are always happy to assist you and ensure your shopping experience is smooth and hassle-free.